We care about your privacy and building trust with you is one of our highest priorities. This Privacy Notice (Notice) will explain how Maxisil, Inc. collects and uses your personal information and how to contact us if you have questions about our collection and use.
Maxisil, Inc., (Maxisil), is an Australian-owned supplier for professional construction products, incorporated in Texas, USA, with its headquarters in Carrum Downs, Victoria, Australia. For over 20 years, Maxisil’s Products have been the go-to, trusted brand for premium silicone, tools, and tiling accessories in Australia. With our new, direct-to-consumer website, https://maxisil.com (Site), Maxisil is bringing our premium products (Products) to the United States (our Services). Maxisil aspires to build the same high-level of trust with our US customers, not only with our Products, but also as it concerns our use of their personal information and the protection of their privacy. As part of that effort, in this Notice we explain how Maxisil collects, uses and shares the personal information we hold about you, our customers.
In this Notice, any references to “Maxisil”, “we”, “our” or “us” or even the “Company” is a reference to Maxisil incorporated in Texas, USA, and based in Victoria, Australia.
This Notice applies to Maxisil where we determine what, why and how we use the personal information we collect for sales of our Products, customer service, marketing or other legitimate business purposes, and how in that capacity we act as the “Controller” of the information we collect. To be clear, this Privacy Notice does not cover the personal information our customers choose to collect and share with Maxisil where we are not the Controller, but rather the Processor.
Note, our Site and Services may contain links to other websites, applications, and services from third parties. Please keep in mind when you link from our Site, the information you provide to the other third-party site or platform is governed by the privacy notices and terms set by those third parties – and not Maxisil.
Maxisil collects information relating to or identifying individuals (Personal Information) from several sources. The Personal Information we collect is generally determined by you and your interaction with us, our partners, publications, and other resources acting on our behalf.
Maxisil does not sell your data. We do disclose Personal Information for purposes of cross-contextual behavioral advertising, but we do not knowingly sell our customers’ Personal Information. Period.
How and where does Maxisil collect information?
Maxisil collects Personal Information from potential customers, customers, participants at our events (in-person or virtual), business partners and vendors and their employees, advisors, contractors and individuals who choose to use our Products and Services (collectively, Individuals) who:
We collect personal information from a variety of sources, including but not limited to:
What type of personal information do we collect?
Like most websites and other places on the Internet, our Site may use cookies, web beacons, pixels and/or other technologies (collectively, cookies) to gather information. To read more about if or how we use cookies, please visit the Cookie Notice below. You can manage your consent site by visiting our Cookie Preferences center.
i. How We Use Personal Information
Maxisil collects Personal Information for several purposes, including but not only the following:
Sometimes Information is Vital: Where we need to collect and use Personal Information by law, to complete a transaction with you, or fulfill a contract with you, and you fail to provide the Personal Information required, such deficiency is likely to prevent Maxisil from meeting our obligations.
Other People’s Privacy: If you provide us with Personal Information relating to another person, you must inform them of our identity and why their Personal Information is required and how it will be used, and they must have given consent to share their information with us. THEY have to consent to YOUR use of THEIR personal information. Please know you cannot consent for them.
ii. Sharing and Disclosure of Personal Information
We may disclose Personal Information to vetted third parties for business purposes. For example, Maxisil uses WooCommerce to provide our Site and manage and present our store content to visitors. WooCommerce then integrates (on our behalf) with Fed-Ex to properly and safely process your shipping requirements and deliver your order quickly and safely. As noted above, we use PayPal to process your credit card and other payments securely on Maxisil’s behalf.
We also utilize third-party service providers to expand our marketing efforts across the internet, including email providers like MailChimp and social media platforms such as Facebook. You can opt-out of third-party marketing use of your Personal Information through our Cookie Preferences center, which you may access here. You can learn more about our marketing efforts in our Cookie Notice below.
Reasons for sharing your information may include the following:
Our Site servers are located in Australia, and our third-party service providers and partners have disclosed to us that they operate, for purposes of processing our data, in the United States and Australia. This means when we collect your Personal information, we process in the US and Australia. NOTE: MAXISIL IS A TEXAS CORPORATION IN THE UNITED STATES BUT HAS ITS HEADQUARTERS IN AUSTRALIA. WE DO NOT HAVE A PRESENCE IN, BUSINESS IN, OR SOLICIT BUSINESS FROM OUTSIDE THE US OR AUSTRALIA. With that said, we act to and employ measures designed to reasonably protect the Personal Information we hold, including working with our hosting and e-commerce service providers to maintain the security of our systems.
We use appropriate technical, organizational and administrative security measures designed to protect the security, confidentiality and integrity of information.
Maxisil will retain Personal Information we collect from you for the length of time necessary to complete our relationship with you, or there is an ongoing legitimate business need to do so and we have a valid reason to use the Personal Information. We determine the length of our retention periods for Personal Information on the basis of the purposes for the information, the amount, nature and sensitivity of the information used, any potential risk from unauthorized use or disclosure of that Personal Information and whether we can achieve the purposes of the use through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because it has been stored in backup archives), we will securely store and isolate it from further processing until deletion is possible.
We do not have a presence in the UK, EU, Switzerland or other country in the European Economic Area. We do not market or solicit inquiry from those regions, or anywhere other than North America and Australia. If, as a resident of the UK, EU, Switzerland or other country in the European Economic Area, you believe we have collected Personal Data from you, you may submit a request to [email protected] to (a) object to processing of your Personal Data, (b) ask us to restrict processing of your Personal Data, (c) request portability of your Personal Data, or (d) request us to correct or delete your data.. Again, you can exercise these rights by contacting us through to [email protected] or by using the contact details provided under the “How to contact us” heading below. In any such inquiry, please provide us with the following:
Maxisil does not use or process any Personal Data or Personal Information which would subject a person to a decision based solely on automated processing, including profiling, which produces legal effects.
You have the right to opt-out of marketing communications (emails or texts) we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing communications we send you, by texting “STOP” to a text, or by using the contact details provided under the “How to contact us” heading below. Please note opting-out of marketing communications from us does not opt you out of receiving important business communications related to your current relationship with us, such as communications about your subscriptions or event registrations, service announcements or security information.
You can manage cookie preferences by visiting our Cookie Preferences center, which you can access at any time here.
If we have collected and used your Personal Information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the use conducted in reliance on lawful processing grounds other than consent.
We recognize the Global Privacy Control (GPC) signal. The GPC is a browser setting that allows consumers to opt-out of targeted advertisements and/or the sale of personal information through a pre-determined signal. The GPC allows you to make a single opt-out request that applies to all websites that recognize the signal. Maxisil’s Site recognizes such a signal.
This section of our Privacy Notice supplements the information contained above and applies to those visitors, users, and others who reside in a state in the United States with an active and enforceable data privacy law (consumers or you). We have adopted this Notice in our best effort to comply with each enforceable privacy law at the time of publication of this Privacy Notice, which includes the laws of California (California Consumer Privacy Act (CCPA), Virginia (Virginia Consumer Data Protection Act (VCPA), Connecticut (Connecticut Personal Data Privacy and Online Monitoring Act (CPOMA), and Colorado (Colorado Privacy Act (CPA) (collectively, the State Privacy Laws), in addition to other new privacy laws as they become effective in the future.
The terms in this Privacy Notice will have substantially the same meanings as those in each of the State Privacy Laws, to the extent they are reasonably interpreted in comity and uniformity with each other.
NOTE: This Notice does not apply to workforce-related personal information of California-based employees, job applicants, contractors, or similar individuals. At this time, Maxisil does not employ anyone in California.
As noted above in Section B, we collect information that identifies, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular consumer or household (Personal Information). Personal information, however, does not include:
Maxisil has collected the following categories of Personal Information from consumers within the last twelve (12) months:
Category
| Examples
| Collected
|
A. Identifiers.
| A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
| YES
|
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
| A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license, education, employment, or employment history. Some personal information included in this category may overlap with other categories.
| YES
|
C. Protected classification characteristics under California or federal law.
| ONLY FOR PURPOSES OF JOB APPLICANTS: Age, citizenship, marital status, sex, veteran or military status.
| NO
|
D. Commercial information.
| Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
| YES
|
E. Biometric information.
| Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
| NO
|
F. Internet or other similar network activity.
| Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
| YES
|
G. Geolocation data.
| Physical location or movements.
| YES |
H. Sensory data.
| Audio, electronic, visual, thermal, olfactory, or similar information.
| NO
|
I. Professional or employment-related information.
| Current or past job history or performance evaluations.
| NO
|
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
| Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
| NO
|
K. Inferences drawn from other personal information.
| Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | YES |
We collect the above categories of Personal Information from the following categories of sources:
We may use or disclose the Personal Information we collect for one or more of the following purposes:
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing notice and obtaining consent where necessary.
We may share your Personal Information by disclosing it to a third-party for a valid business purposes under a written contracts that describe the purposes, requires the recipient to keep the Personal Information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Maxisil has disclosed Personal Information for those business purposes identified below, to the categories of third-parties indicated in the chart below.
We do not knowingly sell Personal Information or knowingly allow our third-party recipients to do so.
Personal Information Category
| Purpose of Disclosures to Third-Parties | Category of Third-Party Recipients
| |
Business Purpose Disclosures
| Sales
| ||
A: Identifiers.
| Such information primarily serves to provide effective customer service, account management, to process transactions and returns, and facilitate delivery. It may also be used to create, maintain, customize, and secure your account with us. | None
| Payment Processors Shipping Processors Ecommerce Processors Chat Bot Services Website Development & Maintenance |
B: Customer Records Personal Information categories.
| Such information primarily serves to provide effective customer service, account management, to process transactions and returns, and facilitate delivery. Such information may also serve to help maintain the safety, security and integrity of our site, products, services, databases, and other business technology. It may also be used to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. | None
| Payment Processors Shipping Processors Ecommerce Processors Chat Bot Services |
C: Protected classification characteristics under state or federal law.
| None
| None
| |
D: Commercial information.
| This originates with customers and third-party operating systems and platforms such as WooCommerce or PayPal where purchase transactions take place. This type of information primarily serves to provide effective customer and account service as well as develop relevant and personalized site experiences, marketing, and product offerings. For testing, research, analysis, and product development, including to develop and improve our Site, products, and services. | None
| Payment Processors Shipping Processors Ecommerce Processors Marketing and Advertising Chat Bot Services |
E: Biometric information.
| None
| None
| |
F: Internet or other similar network activity.
| This originates with customers and third-party operating systems and platforms such as WooCommerce or Stripe where purchase transactions take place. This type of information primarily serves to provide personalized site experiences, marketing, and product offerings. Also for purposes of testing, research, analysis, and product development, including to develop and improve our Site, products, and services. | None
| Payment Processors Shipping Processors Ecommerce Processors Cookie Management Processor Chat Bot Services |
G: Geolocation data.
| This originates with customers and third-party operating systems and platforms such as WooCommerce or PayPal where purchase transactions take place. This information may also provide effective customer and account services, process transactions and returns, and help delivery through Fed-Ex, or secure your account with us. It may also help us develop personalized site experiences, marketing, and product offerings. | None
| Payment Processors Shipping Processors Ecommerce Processors Cookie Management Processor Marketing and Advertising Processor |
H: Sensory data.
| None
| None
| |
I: Professional or employment-related information.
| None
| None
| |
J: Non-public education information.
| None
| None
| |
K: Inferences drawn from other Personal Information.
| This type of information may show interests in products, web pages, preferences for certain websites over others, as well as effective marketing strategies and which platforms or ads are most effective. | None
| Marketing and Advertising Ecommerce Processors |
5. Your Rights and Choices
The State Privacy Laws provide consumers (their residents) with specific rights regarding their Personal Information. This section describes your rights under applicable laws and explains how to exercise those rights.
Right to Know and Data Portability
You have the right to request disclosure of certain information to you about our collection and use of your Personal Information over the past 12 months (the right to know). This right to know can or may include the right to a copy (data portability) of the personal information we hold about you. Once we receive your request and confirm your identity (see ), we will disclose to you:
Right to Delete or Correct
You have the right to request that we delete any of your Personal Information we collected from you and retained, subject to certain exceptions (the right to delete). Within your right to delete, you may also have the right to correct information which we hold that is incorrect, which may include deleting or updating incorrect information we hold. Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion or correction request if retaining the information is necessary for us or our service provider(s) to:
We will correct, delete or deidentify Personal Information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Exercising Your Rights to Know or Delete
To exercise your rights to know or delete described above, please submit a request by either:
Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your Personal Information. You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. You do not need to create an account with us to submit a request to know or delete; however, we do consider requests made through your password protected account sufficiently verified when the request relates to Personal Information associated with that specific account. Note we may need additional information, which will not be retained after such a request is either fulfilled or denied.
We will only use Personal Information provided in the request to verify the requestor’s identity or authority to make it.
Response Timing and Format
We will confirm receipt of your request within ten (10) business days. We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales or Sharing Opt-Out Rights
Maxisil Does Not Engage in the “Sale” of Personal Information
We do not collect the Personal Information of consumers and intentionally sell, or intentionally disclose Personal Information in any way that could constitute a sale for value. Please be aware, however, that our Site and applications may use cookies or similar technologies as described in our Cookie Notice.
Maxisil Does Engage in the “Sharing” of Personal Information for Targeted Advertising
Some State Privacy Laws provide you with the right to opt out of our “sharing” of your Personal Information with third parties for targeted advertising. The CCPA, for instance, defines “sharing” to include when your Personal Information is provided to third parties for purposes of serving you advertisements relevant to you based on your activity across our services and other sites on the internet. As it is so defined under certain State Privacy Laws, Maxisil does “share” personal information with third parties to conduct cross-context behavioral advertising (or targeted advertising) on our behalf.
Like many companies, our Site may use cookies or similar technologies which allow advertising partners to collect your Personal Information for our or their benefit. On our Site, we provide you with the right to opt-out of the sale and sharing of your personal information in the Cookie Preferences center, which provides you the notice and the opportunity to opt-out of our use of those cookies which would follow your use and behavior across our Site and the internet.
To opt-out (or to change your mind after opting-out), you may adjust your data collection preferences by accessing the Cookie Preferences center here.
Please note certain cookies and other technologies are used to allow our site to securely operate, provide you a better shopping experience, and facilitate purchases you make from Maxisil. Those essential, functional, and analytic technologies provide you with a more efficient and functional experience and help us to understand how you navigate and use our Site. When you refuse those technologies, it will affect how the site functions, and if our site recognizes you as a prior user, or not.
Also, some transfers of your Personal Information may not be considered “sharing,” and exemptions may apply under the State Privacy Laws. Your choices do not affect other disclosures of your information, as outlined in this Privacy Notice, such as when we process payments or prevent fraud.
Maxisil do not collect “sensitive” data as that is defined under most State Privacy Laws.
We recognize the Global Privacy Control (“GPC”) signal. The GPC is a browser setting that allows consumers to opt-out of targeted advertisements and/or the sale of personal information through a pre-determined signal. The GPC allows you to make a single opt-out request that applies to all websites that are able to recognize the signal. Maxisil’s Site recognizes such a signal.
Although our Site currently does not have the mechanisms to recognize all the various web browser Do Not Track signals, we do offer our customers choices to manage their cookie preferences as described in this and the Cookie Notice below. To learn more about browser tracking signals and Do Not Track, please visit https://www.allaboutdnt.com.
We will not discriminate against you for exercising any of your privacy rights under applicable law. However, we may offer you certain financial incentives that can result in different prices or rates. Any permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
We will need to update and amend this Notice when needed, which may be needed and may occur at any time. When we make changes to this Notice, we will post the updated notice on our Site and update the effective date. Your continued use of our Site following the posting of changes constitutes your notice of and acceptance of such changes.
Our Services and Site at this time are not geared or in any way directed to individuals under the age of 16. We do not knowingly collect Personal Information from those under 16. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please send an email to [email protected], or by any method identified in the “How to Contact Us” section below, and we will take steps needed to delete any under 16 Personal Information from our systems.
If you have questions or comments about this Notice or the ways in which MAXISIL collects and uses Personal Information it processes, please do not hesitate to contact us at:
Phone: +61 1300 157 207
Site: https://maxisil.com
Email: [email protected]
Postal Address:
MAXISIL
Attn: Customer Service
Head Office
55 Lakewood Boulevard,
Carrum Downs, Victoria 3201, AUSTRALIA
If you need to access this Notice in an alternative format due to having a disability, please contact [email protected] or +61 1300 157 207
Maxisil’s Cookie Notice
The Cookie Notice
Maxisil respects the privacy of visitors using our Site. This Cookie Notice is part of our Privacy Notice and provides you with clear and detailed information about the cookies and other technologies we use and our purposes for using them.
Like most other sites, our Site uses cookies, in combination with other code such as pixels, scripts, tags and beacons (for us here, “cookies”) to distinguish you from other users of our Site. You can find out more about the different types of cookies used on our Site below. You should be aware that refusing certain types of cookies may impact your experience of our Site. You can change your preferences at any time by clicking on the Cookie Preferences button at the bottom of this Cookie Notice and our Privacy Notice.
What is a Cookie?
A cookie is a small file of letters and numbers a website asks your browser to store on your device. Cookies store bits of information used to help make our Site work. Cookies set by Maxisil are called “first party cookies” (e.g. cookies placed by www.Maxisil.com). We also use third-party cookies, which are cookies set by a domain other than the current site you are visiting. Additional information about cookies is available at: www.whoishostingthis.com.
Your Choices Regarding Cookies
Cookie Preferences Selection
You have the option of changing Cookie Preferences when you first visit Maxisil site through using the Cookie Preferences center or by clicking on the Cookie Preferences link at the bottom of this Notice. When you visit our Site, strictly necessary cookies will be placed on your device so our site is able to function. You will be asked to consent or agree to other cookies via the Cookie Preferences pop-up that appears when you land on our home page. You can give consent by clicking on the appropriate button, or by setting your preferences when prompted. Maxisil does not assume consent and does not use cookies other than strictly necessary cookies if consent is not expressly given.
Browser Settings
You may also alter your cookie settings on your internet browser to set a “Do Not Track” signal. Note, if your browser settings block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our Site. Internet browser cookie settings are usually found in the “settings,” “preferences” or “options” menu. In order to understand more about these settings, the following links may be helpful. You can also use the “Help” option in your browser for more details.
Industry Programs
You can also take advantage of industry-sponsored programs that allow you to control the way companies advertise to you, such as the following:
Note: Our Site recognizes the Global Privacy Control signal; we are unable to fully respond to every “Do Not Track” signal sent at this time.
Additional information on cookies and online advertising choices are offered by:
How Long Do Cookies Last?
Except for Strictly Necessary cookies, the cookies we run on our Site will expire as follows:
Session cookies: They allow site operators to follow a user’s actions through a browser session. A browser session begins when a user opens the browser window and ends when the browser window is closed. Session cookies are temporary. Once the browser is closed, all session cookies are deleted.
Persistent cookies: These remain on a visitor’s device for a time period set by the cookie. They are activated each time a user visits the site that created that cookie.
What Cookies Does Maxisil Use & Why?
The cookies used on our Site are categorized as follows:
Strictly Necessary Cookies
These cookies are necessary for the Site to function and cannot be switched off in our systems. They allow you to move around the Site and use essential features like secure areas. Without these cookies, we cannot provide the requested services. These cookies do not store information that could specifically identify you.
We use Strictly Necessary Cookies to:
You can set your browser to block or alert you about these cookies. However, if they are blocked, Maxisil cannot guarantee performance of the Site or security during a visit.
Functional Cookies
Functional cookies are used to enable enhanced functionality and personalization. Such cookies may be set by third-party providers whose services are added to our Site.
Although important, these cookies are not required for your use of the Site. Without these cookies, certain functionality may become unavailable.
Analytics Cookies
Analytics cookies collect information about how you use our Site including pages visited and any errors experienced during your visit. Analytics cookies do not collect information that could specifically identify you and are only used to improve the Site, understand the interests of our users, and measure the effectiveness of content.
Analytics cookies are used for:
If you do not allow these cookies, we will not know when you have visited our Site nor be able to monitor its performance. Some analytics cookies are managed by third parties, such as Google Analytics.
Targeting Cookies
Targeting cookies are used to help attract customers with targeted ads and can be shared with other advertisers so the performance of the ads themselves can be monitored and measured. Targeting cookies can be used to build user profiles and from those, offer our customers the best suited ads for their needs. These cookies follow users across websites (from Facebook to here, and back to Facebook) to show ads in banners or other sites online even after you have left this Site and moved to another.
If you do not add these cookies, then some of these services may not function properly.
Note: Maxisil does not request, require or knowingly allow such third parties to use cookies for purposes other than those identified above. You can manage the delivery of certain cookies in our Cookie Preferences center.